Support Services

(Note – In addition to the support information and links given below, you will find more links and detailed information in our Useful Links page and in our Find Out About pages.)

Support following diagnosis

is available through the SAANS service – see Diagnosis

Sheffield City Council Adult Social Care

https://www.sheffield.gov.uk/caresupport/adult.html
You could be entitled to support from Adult Social Services for support and services that are specific to your needs.

To get a referral to the Specialist Autism Social Work Team within Adult Services you first need to contact the Adult Social Services helpline on 0114 273 4567 and choose option 5, then option 2
Or email adultaccess@sheffield.gov.uk
Alternatively you can write to Adult services at Howden House, Sheffield S1 2SH

Sheffield’s Independent, Safe and Well Report: Independent, safe and well 2016

“In this report we give you an overview of how we did in 2015/2016 in Adult Care and Support.”

(NB For information about the adult social care system generally in England see this page.)

Sheffield City Council Support for Children, Young People and Families

See the webpage of Sheffield Children and Young People Services

Mental Health Support

Sheffield Mental Health Guide

Sheffield Mental Health Guide is an on-line resource featuring a comprehensive searchable directory of mental health and wellbeing related services and groups in Sheffield, as well as providing other useful information and self-help resources.
The Guide contains a large directory of organisations and services, all providing support for particular issues or working in specific areas of the city. The purpose of the directory is to enable individuals to find out what is available in Sheffield and make informed choices that suit them best.”

Sheffield Mind

“We have a wide choice of services available to anyone in Sheffield. These range from counselling and psychotherapy to anger management courses and workshops on topics such as emotional wellbeing and living a healthy lifestyle. You can access all our services yourself and if you’re unsure which would be most useful give us a call to talk it through.”
See the Sheffield Mind website  for contact details and a full list and description of their services.

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Financial Support

– see the Benefits page for help with making claims for benefits.
For help with managing your money the National Autistic Society has a very useful section of its website on this subject.

Advice Sheffield (the Citizens Advice Bureau) offer help on benefits, money and debt problems at their offices  and online

Student Support – see Education page

Employment Support – see Employment page

Housing and Accommodation Support

Sheffield City Council

For Housing Support and Advice from Sheffield City Council see this page from the Sheffield Directory

Shelter

Shelter’s South Yorkshire hub is based in Sheffield. The hub offers free specialist housing advice, support and guidance if you are homeless, facing homelessness or simply need advice about a housing related issue. See the Shelter website here.

Sheffield Guide to Independent Living

Sheffield City Council’s Guide to Independent Living can be downloaded here:
Guide-to-Independent-Living-June-2016

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Sheffield Safe Places Scheme

“Sheffield Safe Places are a network of businesses and organisations dedicated to providing temporary safe refuge and assistance for adults who find themselves in difficult situations whilst out and about.” For more information go to:
http://www.sheffieldsafeplaces.org.uk/

Support for Carers

In addition to the family support activities offered by such groups as the Sheffield Autistic Society, SAPAG , ACCT, Sparkle Sheffield and Ray of Hope (see useful links page)  there are a number of organisations in Sheffield which offer help and support to carers:

Sheffield City Council

See Sheffield City Council Carers webpage here

Carers in Sheffield

“If you are an adult looking after or supporting an adult who is unable to manage for themselves, we are here to help you.
Carers in Sheffield offer advice, information, support groups and a free newsletter for carers, four times a year.”
The Carers Centre has run a support service for carers in the city for nearly twenty years.

For Carers in Sheffield it provides the following services:

  • Maintaining the Sheffield Carers Register and mailing list
  • Producing the Carers in Sheffield Welcome Pack and regular Newsletter
  • Running the central support and information service for carers
  • Maintaining this Carers in Sheffield website
  • Running a number of carer support groups
  • Administering the Time for Me carers break fund
  • Servicing the Carers and Young Carers Partnership Board and representing the needs of carers on it

More on Sheffield Carers Centre here

Sharing Caring Project

NB Following cuts to their funding, we believe the information below about the Sharing Caring Project and their regular support groups to be out of date. Pending clarification of their position, we recommend you contact Sheffield Mencap and Gateway on 0114 276 7757 or the Sheffield Carers Centre on 114 272 8362.

Sharing Caring Project – Sheffield Mencap and Gateway

“We support families in their caring role and aim to enable them and the person they care for to have a good life and to plan for the future with confidence.

Sharing Caring Project works with over 650 families of adults with learning disabilities and /or autism in Sheffield. We aim to remove the barriers, inequalities and isolation family carers often face. We offer information, advocacy, group and individual support, helping families to get the help they may need now and in the future.

Sharing Caring Project is open to family carers – parents, siblings, grandparents or other relatives or very close friends of a person with a learning disability and other conditions who is aged 18 plus. We are also now able to offer some support to families of young people approaching 18.”

See also the Sharing Caring Project’s list of  regular Support Groups for Carers

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Other Support for Individuals (in alphabetical order)

ACAS (Advisory Conciliation & Arbitration Service)

Provision of information, advice, training, conciliation and other services for employers and employees to help prevent and resolve workplace problems

Tel: 0300 123 1100 (Mon-Fri 8.00am-8.00pm; Sat 9.00am-1.00pm)

Click here to access website

Anxiety Care UK

Anxiety Care UK is a non-profit registered company based in East London that specialises in helping people to recover from anxiety disorder and to maintain that recovery. This involves helping to plan, initiate and carry through personal recovery programmes. Research shows that most sufferers are able to undertake this structured work without input from the psychiatric services, although it can be a lot easier to do with the help of a skilled recovery support worker such as can be provided by Anxiety Care UK.

Anxiety Care UK offers support which can be long or short term according to the client’s need. Locally, we offer support & recovery groups. Nationally and locally we offer support through our recovery information email service and on-line chat room.

Contact details for office administration and general information Tel: 07552 877219 or email admin@anxietycare.org.uk

Email: recoveryinfo@anxietycare.org.uk

Click here to access website

Anxiety UK

Anxiety UK works to relieve and support those living with anxiety disorders by providing information, support and understanding via an extensive range of services, including 1:1 therapy. They work regularly with external agencies and healthcare professionals to improve services for those living with anxiety disorders. They also campaign to raise awareness of anxiety disorders. Anxiety UK can provide support and help if you’ve been diagnosed with, or suspect you may have an anxiety condition. We can also help you deal with specific phobias such as fear of spiders, blushing, vomiting, being alone, public speaking, heights – in fact, any fear that’s stopped you from getting on with your life.

Click here to access website

Tel: 08444 775774 (Mon-Fri 9.30am-5.30pm)

BACP (British Association for Counselling & Psychotherapy) Register

The BACP Register provides information regarding therapists and their registration. There is also a wealth of supporting information regarding types of therapist and what they do, and how to choose the most appropriate type of therapist for you.

Tel: 04155 883344 or  01455 883393

Email: ask@bacp.co.uk or info@bacpregister.org.uk

Click here to access BACP register

 

Bipolar UK

Bipolar UK is the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. We provide a range of services to enable people affected by bipolar and associated illnesses to take control of their lives.

For practical advice you can contact us on 020 7931 6480 Mon-Fri 9.00am to 5.00pm.

Click here to access website

 

Body Dysmorphic Disorder Association

Our charity is dedicated to the relief of suffering from BDD. It aims to advance education and understanding of BDD. It supports research into BDD and its treatments. Whilst we are based in the UK, our reach is international and we are proud to be the only charity for BDD in the world. The charity offers resources, self-assessments, videos, books, and other support.

Click here to access website

 

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably is targeted at all men in the UK.  The campaign offers men help, information and advice via a phone and web service, although anyone, regardless of age, gender or geographic location can call the line.

Tel: Nationwide 0800 585858; London 0800 802 5858

Click here to access website

 

Console: The National Suicide Charity

Console aims to meet the needs of those who come to us for support, through Console’s 24/7 suicide helpline, individual and family therapy, support groups, training programmes, public awareness and suicide bereavement liaison service.

Console suicide helpline Tel: 1800 247 247 or Text HELP to 51444

Click here to access website

Depression Alliance

At Depression Alliance we bring people together to end the loneliness and isolation of depression. We also campaign to end the stigma of depression and to raise awareness of what it means to live with it.

Email: info@depressionalliance.org

Or alternatively you can call us during office hours on 0207 407 7584

Click here to access website

Equality & Human Rights Commission (EHRC)

The EHRC is responsible for monitoring and protecting human rights in Britain. It has useful advice and information about legal rights and discrimination on its website. There are also copies of statutory documents, for example, the Equality Act 2010.

Click here to access website

First Steps to Freedom – Self Help UK

First Steps to Freedom is a registered charity which aims to help, in a practical way, those who suffer from phobias, obsessive compulsive disorder (excessive washing, checking, unwanted thoughts etc.), general anxiety, panic attacks and those who wish to come off tranquillisers, together with help for their carers.

Tel: 01926 864473

Email: first.steps@btconnect.com

Click here to access website

 

Fit for Work (Employees)

Fit for Work is here to support you in work, and if you’re off sick, in a way that’s right for you. Whether you work for yourself, or an organisation, you can access our expert and impartial advice delivered by our team of occupational health professionals. You can chat on-line to a specialist advisor or speak to an advisor over the telephone.

This website also offers a browsable library of advice for different illnesses and work-related health matters.

Advice Line: 0800 032 6235

Click here to access website

Mental Health Foundation

We are working towards a world with good mental health, and ending the inequalities that face people experiencing mental health problems, living with learning disabilities or reduced mental capacity.

Click here to access website

Tel: 020 7803 1100

 

Mind Infoline

We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. We won’t give up until everyone experiencing a mental health problem gets support and respect.

Click here to access website

Tel: 0300 123 3393 or text 86463

 

Mind Legal Line

Provision of legal information and general advice.

PO Box 277, Manchester, M60 3XN

Click here to access website

Tel: 0300 466 6463 (Mon to Fri 9.00am – 5.00pm)

National Phobics Society

This website is made by a few individuals who felt that there was a need for better overall understanding of phobias and healthcare across the country. We are in no way an official organisation, but we simply want to share our thoughts, knowledge, experience and relevant news concerning phobias, diseases and healthcare in the United Kingdom.

Here you can find general information about what phobias are and how people cope with having phobias. In close relation to this we also tend to provide news about the UK healthcare system in the blog section of the website.

Email: nationalphobic@btconnect.com

Click here to access website

National Self Harm Network

The forum provides crisis support, information and resources, advice, discussions and distractions.

The on-line forum is available 24/7 and is closely monitored

Helpline: 0800 622 6000

Click here to access website

 

NHS Choices

Advice and guidance on health and social care issues, contact details for health support in your area.

Click here to access website

NHS 111 (for non-emergencies, if you concern needs urgent emergency attention call 999)

 

NHS Stressline

People worried about debt, housing and unemployment can get support from the NHS Stressline. Callers will receive information and help from trained health advisers. If suffering from stress, anxiety or depression, they will be directed to a wider package of financial and mental health support services.

Tel: 0300 123 2000. It is open 8.00am-10.00pm daily.

 

No Panic

We provide information and advice for the carers of and people with Panic, Anxiety, Phobias, Obsessive Compulsive Disorders and the effects of Tranquiliser withdrawal. We can provide treatment and support over the telephone so that all sufferers can be helped. Please take all information and advice in tandem with the support from your local GP.

Click here to access website Helpline: freephone 0808 808 0545

 

OCD Action

We provide support and information to anybody affected by OCD, work to raise awareness of the disorder amongst the public and front-line healthcare workers, and strive to secure a better deal for people with OCD. We are a dedicated charity with a clear vision, solid objectives and a real understanding of OCD and the impact that it has. OCD Action is recognised as a strong voice for people with OCD, a vital source of help and the Charity that makes a real and lasting difference to anyone affected by OCD.

Click here to access website

Helpline: 0845 390 6232

 

OCD-UK

We work with, and for children and adults with Obsessive-Compulsive Disorder, health professionals and researchers to develop and share our experiences and knowledge to help people increase their understanding about Obsessive-Compulsive Disorder and to help reduce the effect of OCD on the lives of those that suffer with this debilitating illness.

Tel: 0345 120 3778 or 0845 120 3778

Click here to access website

 

Overeaters Anonymous Great Britain

Overeaters Anonymous offers a program of recovery from compulsive eating using the Twelve Steps and Twelve Traditions of OA. The Twelve Steps work for anyone with any eating issues including over eating, under eating, obesity, anorexia and bulimia. The only requirement for membership is a desire to stop eating compulsively.

Tel: 07000 784985

Click here to access website

 

PAPYRUS – Prevention of Young Suicide

We provide confidential support and advice to young people and anyone worried about a young person. We run a national helpline, HOPELineUK, including text and email services, staffed by a team of mental health professionals who provide practical help and advice to vulnerable young people and to those concerned about any young person who may be at risk of suicide.

Click here to access website

Helpline: HOPELinkUK 0800 268 4141 (Friday 10.00am-5.00pm and 7.00pm-10.00pm; Weekdays 2.00pm-5.00pm)

 

PODS (Positive Outcomes for Dissociative Survivors)

PODS (Positive Outcomes for Dissociative Survivors) is a project set up in 2010 as part of the charity Survivors Trauma and Abuse Recovery Trust. PODS works to make recovery from dissociative disorders a reality through training, informing and supporting.

Helpline: 0800 1814420 The helpline runs Tuesdays 1-5pm

Telephone Support: 01480 413582 Outside of the helpline hours you can telephone and leave a message and the helpline lead, Elisabeth, will get back to you when she is able to (she works Tuesday, Wednesday, and Thursday).

Email: Elisabeth@pods-online.org.uk

Click here to access website

 

Rethink

Welcome to Rethink Mental Illness. We help millions of people affected by mental illness by challenging attitudes, changing lives. We offer a range of services including, advice and information, services and groups, campaigning, awareness raising, and fundraising.

Click here to access website

info@rethink.org

0845 456 0455

National Advice Service: 0207 843188 (Mon-Fri 10.00am-3.00pm)

 

Samaritans

Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.

Click here to access website

Tel: 116 123

Email: jo@samaritans.org

 

Saneline

SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. We are open every day of the year from 6.00pm to 11.00pm.

Click here to access website

Tel: 0845 767 8000

 

Self Injury Support

Self injury Support (formerly Bristol Crisis Service for Women) is a national organisation that supports girls and women affected by self-injury or self-harm.

Self injury Support run a helpline, and text support service for girls and young women up to 24 years in the UK affected by self-harm. They are open Sun-Fri 7-9pm

Text us on 0780 047 2908  If you don’t know how to start talking, just text or email “hello”. Texts and emails will be replied to within 24 hours during opening times.

CASS – Women’s Self-injury Helpline 0808 800 8088

Click here to access website

 

Time to Change

Mental Health problems are common, but nearly nine out of ten people who experience them say they face stigma and discrimination as a result. This can be even worse than the symptoms themselves. Time to Change is England’s biggest programme to challenge mental health stigma and discrimination.

Click here to access website

Tel: 020 8215 2356

Email: info@time-to-change.org.uk

 

YoungMinds

YoungMinds is the UK’s leading charity committed to improving the emotional well-being and mental health of children and young people. Driven by their experiences we campaign, research and influence policy and practice. We also provide expert knowledge to professionals, parents and young people through our Parents’ Helpline, on-line resources, training and development, outreach work and publications.

Click here to access website

Parents’ Information Service: 0808 802 5544 (Mon-Fri 9.30am-4.00pm)